How can I contact Concept Engineering?

Go the Contact Us page to find all our branch locations and their details.

How can I query an invoice?

Contact the administration personnel in your nearest office. Contact us

I need staff, what is the process?

Call your local branch a call and provide us with a top line brief of your requirements.

We’ll then send you our Terms of Business and rate schedule.

In the meantime, ideally, you would send us some more details on the roles you’re looking to fill.

Before we start recruiting, we conduct a site safety inspection.

The final step is to confirm the interview/induction structure and then we are ready to get underway.

This process can take as little as 48 hours and we can have candidates ready to send across to you.


How do I update my details?

Call or email your local office with the updated details which we will confirm when received.

When do I get paid?

Concept Engineering remunerates weekly, with funds released on a Tuesday meaning most employees will be paid on the Wednesday. The exception is when Monday or Tuesday are a Public Holiday which could delay payroll processing.

How do I query a payslip?

Contact your local Concept Engineering office and ask to speak with the Payroll team.

What happens when the payroll would normally run on a public holiday?

Pays will be delayed by the number of public holidays that are involved. I.e. if a public holiday falls on a Monday, then pays may be delayed to appear in your account a day later.

When will group certificates be sent out?

Prior to the 14th of July each year by

Being emailed to same address as your payslips go to, this will be password protected

Posted, by request, to postal address as advised by registration or change of details


How do I register with Concept Engineering?

Go to the Submit CV page and fill out the web form. Make sure you include all of your qualifications/tickets in your resume along with a full work history. This will allow us to find the best fit for you, quickly and accurately.

I need a new timesheet book, how do I get one?

Contact your Concept representative and request one. One will be delivered to the site on the next visit or promptly posted out.

Alternatively, download one from the website. You can find them here

What should I prepare for my interview?

A copy of relevant tickets and licenses

100 points of ID. This must include a passport, birth certificate or citizenship status document. You will also need to bring your drivers license, photo identity card, Medicare card or recent utility bill in your name.

At interview, you will undertake a brief physical assessment. This said, please wear neat and tidy clothing that will allow you to move freely. You will need to wear closed in shoes (eg sneakers, work boots).


Where do I get PPE and/or clothing?

You are expected to own/provide the following items: Steel Capped Safety Boots, Work pants, Work shirt (ask your Concept representative whether these should be long or short sleeves).

Client provision- Some clients will provide clothing, especially if there is interaction with the public. This is to enhance their brand. Specialized PPE may also be provided depending on the tasks being performed.

Concept Provision- Concept, in conjunction with the host client, have a duty of care to ensure that PPE is provided where necessary.  Although PPE is the last level in the Hierarchy of Risk Control it is still a vital component in ensuring daily safety of all of our employees. In consultation, Concept will provide required PPE that isn’t already available.

What are Tool Box Talks?

A toolbox talk (or discussion) is a short talk, normally based around safety or a change in the workplace, delivered at the workplace (not a training room) and on a specific subject matter. It is normally short (5 – 10 minutes) and to the point with a specific message. The objective is to raise awareness of a particular aspect of the work but to do it on a regular basis so that the good safety message is reinforced. Attendance should be recorded

Who do I contact if I have a query about safety on-site?

Firstly, contact your Concept Engineering representative. Secondly, raise the issue with your on- site supervisor.

If you believe that your safety issue or query has not been satisfactorily managed please contact the State Safety Authority in your state.