Working with your Account Manager

Working with your Account Manager

Every site with working casual employees, has an allocated Account Manager from Concept to work with the Host and the casual employees assigned to that site.

The appointed Account Manager is responsible to provide the following services:-

  • CONSULT – Provide guidance, information and ensure compliance to the site  conditions, entitlements and client HR requirements
  • SOURCE – Implement & manage recruitment & labour hire services
  • SUPPORT – Implement ongoing service provisions and value adding services

As a casual on the site it is important that you keep your Account Manager advised of any safety hazards or incidents on the site. Your Account Manager will meet with you on a bi-monthly basis (as a minimum) to conduct a tool box meeting on a applicable safety topic, this is also your opportunity to advise of any concerns or issues.

Your Account Manager is available to you to discuss and review any site or job concerns as well as providing you any information on our policies or procedures.

Please contact your state office to obtain the name and contact detail of your site Account Manager if not known.